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Society

Digital Services Awareness Survey

Last updated 2026-05-03 · Source: digital.go.jp

How to read this dashboard

These records compare public attitudes toward social digitalization and digital government services.

Who is counted
Survey respondents, grouped by question, answer category, and survey year.
What the number means
Response shares show the percentage of respondents selecting an answer. Response counts show how many respondents selected it.
How to read it
Direction depends on the answer. A higher positive-answer share indicates support or confidence; higher neutral or negative shares point to uncertainty, resistance, or unmet needs.
Why it matters
Digital government adoption depends on trust and usability, not only system availability. Attitude data helps identify where policy has a user-acceptance problem.

Source definitions follow the Digital Agency page.

Digitalization Awareness Survey includes 18 source rows across 6 visuals. Key fields include Response count and Response share. One current source row shows Response count is 5,052. The official source, source rows, and stable English citation remain available as the government dashboard changes.

Reviewed 2026-05-07 by Tetsu. Terms adjusted for English readers.

Breakdown: Response count

Bars compare response count across answer. The table keeps exact source values. Source visual 1.

AnswerResponse count
良いと思う5,052
どちらともいえない3,800
良いと思わない1,148

Breakdown: Response count

Bars compare response count across answer. The table keeps exact source values. Source visual 2.

AnswerResponse count
ついていけている3,302
どちらともいえない3,616
ついていけていない3,082

Trend: Response share

The line chart shows direction over time; the table keeps the exact source rows. Source visual 3.

Survey yearResponse share
202329.5%
202429.8%
202533.8%

Trend: Response share

The line chart shows direction over time; the table keeps the exact source rows. Source visual 4.

Survey yearResponse share
202348.0%
202450.9%
202550.5%

Trend: Response share

The line chart shows direction over time; the table keeps the exact source rows. Source visual 5.

Survey yearResponse share
202328.7%
202429.8%
202533.0%

Breakdown: Response count

Bars compare response count across answer. The table keeps exact source values. Source visual 6.

AnswerResponse count
満足している2,737
どちらともいえない4,259
満足していない1,092
Source: Japan Digital Agency. JP Data preserves the official source link and re-renders extracted rows for speed, English labels, and citation.